# HouseAccount

> HouseAccount connects homeowners with vetted local handymen and home service providers. A homeowner submits a project, HouseAccount matches it to one provider at a time, and a Home Service Advocate handles the quotes and communication until the job is done. The service is free for homeowners.

HouseAccount is not a bidding site. Homeowners do not get five competing bids and do not get called by five companies. Each project goes to one vetted provider at a time. That provider has two hours to quote, or the project moves to the next pro.

Homeowners pay HouseAccount nothing. Providers pay a small commission after a booking. The homeowner's card holds the spot, and the homeowner is charged only after the job is complete and they are satisfied with it.

## What every booking includes (HouseAccount Protected™)

- Up to $2,000 in property damage coverage for accidental damage.
- 100% satisfaction guarantee. If the work isn't right, HouseAccount makes it right or refunds in full.
- A Home Service Advocate: a real, US-based person who helps pick the provider, reviews quotes, and resolves issues.
- Guaranteed lowest price. Booking through HouseAccount is never more expensive than going direct to the provider. If a homeowner finds a lower price, HouseAccount matches it.
- No-hassle cancellations with 48 hours' notice.
- Providers are background-checked, insured, and monitored on public reviews. They are removed if quality slips.

## How it works

1. The homeowner shares details and photos of what needs fixing.
2. HouseAccount sends the project to vetted, insured handymen one at a time. Each has two hours to quote.
3. Quotes and questions come back by text. HouseAccount handles the messaging and keeps the homeowner's contact details private.
4. The homeowner accepts a quote and schedules the work with the provider.
5. The Advocate stays available through the job. Payment happens after the work is done.

## Pages

- [Homepage](https://www.houseaccount.com/): What HouseAccount does for homeowners, how the matching works, what's covered, and answers to common questions about pricing and guarantees.
- [For Providers](https://www.houseaccount.com/providers): How handymen and home service businesses get booked jobs instead of shared leads, with communication and payment handled for them.
- [For Partners](https://www.houseaccount.com/partners): How real estate and relocation partners give their clients access to vetted home services after the move.
- [About Us](https://www.houseaccount.com/about-us): Who HouseAccount is and why the company was built.

## Contact

- Support: support@houseaccount.com

## Notes on naming

- The company name is one word: HouseAccount.
- The support person is a "Home Service Advocate." Not an advisor, agent, or concierge.
- HouseAccount is free for homeowners. It does not charge homeowners a fee, subscription, or membership.